This service aims to provide a safe and habitable built environment for all stakeholders by meeting Council's legislated obligations. Specific activities include: investigating 500 to 600 customer requests relating to non-compliant building work or use annually; processing 80 applications for building permits and 1000 applications for building consents annually.
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This service is responsible for keeping the Moreland Planning Scheme up to date to respond to emerging land use and development trends. It also implements plans, policies and strategies that guide sustainable land use, and is responsible for a broad range of improvements to the design and appearance of public places in the Activity Centres of Brunswick, Coburg and Glenroy.
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The unit manages statutory planning approvals, subdivision applications and planning enforcement in accordance with the Planning and Environment Act 1987 and Moreland Planning Scheme. The unit manages approximately 1500 planning permit and subdivision applications and 300 planning enforcement complaints per year.
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This service enables Council to ensure that it is able to obtain community feedback on its project proposals before they are implemented. It allows Council to make the right decisions that best reflect the views of the community.
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This service is the first point of contact for the community. Services are provided through three customer service centres, a telephone contact centre and other multi-media channels including social media.
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This service enables the community to access Council information through its delivery channels including its website (avg 100k hits per month), facebook (15k followers) and twitter (5k followers), YouTube, e-services (18k hits per month), active moreland websites (32k hits per month). Council also livestreams its Council meetings to the public.
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This service provides assessment and a range of direct services to eligible residents to support them to live at home. These services may be in the home or community based, such as social support. Home care: 58,999 hours per year Personal Care: 17,223 hours per year Meals: 87,686 delivered. Social Support: 193 sessions per year, providing 12,296 hours of support.
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This service provides six aquatic and leisure facilities across Moreland catering for 1,000,000 attendances each year. Active Moreland is a contract managed service, providing direction and oversight of aquatic and leisure services, program development, capital maintenance and infrastructure, improvement planning, policy development and review maximizing participation and encourage a healthy and active Moreland community.
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This service aims to improve the safety, amenity and access within the municipality. Specific services include: parking enforcement; local laws; animal management; and school crossings service. Number of supervised school crossings: 76. Number of fines issued: 62,000 each year. Number of animals registered: 17,000 each year.
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This service aims to enhance community wellbeing through community development, social policy and planning. It works to assist communities become empowered and able to meet their own needs and aspirations, and to navigate issues that impact on their health and wellbeing.
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This service co-ordinates providing meeting rooms and Town Hall bookings including facility management, catering and security. There are 21 council owned venue hire spaces in Moreland. Each year: Venue hire bookings: 10,125. Meetings supported: 9,353.
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This service prevents food-borne illness; infectious diseases and achieves compliance in prescribed accommodation. It investigates and resolves nuisance complaints; provides support to the Municipal Emergency Management Plan; minimises harm caused by tobacco; and provides public health related information to the public. Registration/Inspections of Food Premises: 1,182 each year.
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Enhancing the capacity of local recreation services/infrastructure and delivery of the community grants program for recreation and community organisations to improve and promote recreation and physical activity participation for people of all ages, gender, background and ability.
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Businesses operating in Moreland receive support from Council that goes toward enhancing their services, employing more people, and improving their viability through business development and networking programs. New businesses are also attracted to establish in the area, adding to the overall vibrancy of the city.
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This service includes undertaking a range of large, medium and small scale projects that together can make meaningful positive change. This service provides leadership and direction in the development and delivery of Council's Place Management, Major Projects Facilitation for the Brunswick, Coburg and Glenroy Activity Centres.
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This service is responsible for supporting opportunities for artistic and cultural experiences by delivering, partnering or facilitating festivals and events, exhibitions and public art initiatives. It presents 7 major festivals and events including the Sydney Road Street Party, which attracts over 40,000 people, Coburg Night Market and Fawkner Festa.
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This service provides free print and digital resources in English and 16 community languages for loan, lifelong learning programs including early years and digital literacy programs, access to computers, opportunities for community connectedness and reference/information services. Number of library members 42,000, library visits 679,000, loans 1,053,000
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This service provides support to families and children through the Moreland Primary School Holiday Program; the Moreland Family Day Care program; and the development and facilitation of local children's services networks, advocacy, policy development and strategic planning.
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The service supports the health and development of young children and families in their parenting role. Each year: Visits to vulnerable families: 1,755. Immunisations: 4,516 babies and 5,116 school children. Key ages and stages visits: 18,861.
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This service aims to enhance the lives of young people. It provides safe, supportive and engaging spaces and programs for young people to learn, connect and socialise. The service builds resilience, leadership and wellbeing in young people. It helps with employment pathways and connection with civic life. Service activities include: facility development; program delivery and planning and partnerships. The 2016 census data showed that 24,078 people in Moreland are aged between 12-24 years (15% of Moreland's population).
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This service works to improve the environmental sustainability of Council and the community, especially in response to climate change and water management. Example programs include solar panels on Council and community buildings, construction of stormwater harvesting systems, and educating the community around waste and sustainable consumption.
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This service conserves, plans, designs and develops public open space such as parks, reserves, playgrounds and sports fields. The responsibilities of this unit include strategic planning, policy development, bushland conservation and development, and capital works planning, design and delivery.
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This service maintains parks, reserves, sports fields, and open space assets such as playgrounds, sporting infrastructure, and park furniture.Parks, reserves, plantations, nature strips: 617 hectares each year. Street trees maintained· 63,992 per year. Grass sports fields maintained: 67 hectares each year. Number of Playgrounds maintained: 129 each year.
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This service is responsible for managing Councils' network of drainage infrastructure, including over 500 km of pipes and 20,000 pits. This includes the design and construction of drainage renewals and upgrades, and the regular maintenance and cleaning of Council's stormwater infrastructure.
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This service aims to maintain and improve the safety and integrity of the city's road network. This includes roads, line markings, signs and bus stops. Roads maintained· 613 kms, Footpaths maintained· 1,025 kms.
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This service aims to guide changes to use of transport that maintain a liveable city. This happens through managing parking provision, improving traffic management on local roads and calling for improved public transport services. Currently car trips make up 67% of all trips, which needs to reduce as population increases.
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This service aims to improve our streets for pedestrians and cyclists to make it more convenient, safer and pleasant to get around by walking or cycling. Currently around 2.9% of Morelanders walk to work and 6.4% ride a bike.
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This service improves the cleanliness and presentation of public spaces. Some services include: street sweeping footpath sweeping, shopping centre cleaning, street and park litter bin collection, pit and drain cleaning, litter trap cleaning, illegal rubbish removal and graffiti managment. Last financial year 21,879 kilometres of streets were cleaned.
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The waste collection service provides weekly domestic garbage and recycling collection, fortnightly green waste collection, and twice-yearly kerb side hard waste collection. Volume of waste collected·each year 59,989 tonnes. Volume of waste diverted away from landfill each year 26,994 tonnes (45%).
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